To Whom it May Concern:
I’d like to write a review about the services my husband I received from Chantal Vignola as our real estate agent.
We’ve worked with several agents over the years, and for the most part, we’ve been left feeling frustrated by the lack of integrity and level of service we were offered once we signed on with the agent. This time was completely and utterly different.
I’ve known Chantal for many years, but I didn’t have the opportunity to tap into her professional skills until recently. My husband and I were seeking to purchase an investment property, and we believed it might take a fairly long time to find the right one. As soon as I described to Chantal what we were looking for, she went into immediate action.
Her years of experience gave us confidence in the suggestions she offered to us, and, as luck would have it, she nailed it on the very first site visit. It was perfect! But even though I decided on the spot to go for this property, Chantal felt it was important to take the time necessary to arm me with confidence – and information – about what was currently available on the market in our price range, so we would know that this was indeed the right choice. So, we continued to look at the other properties she had organized for us to see that same day. By the end of our ‘tour’, I was even more convinced she found us the perfect one.
Chantal’s service didn’t end there, of course. There were negotiations and other associated logistics to be addressed, which she did with impressive speed and efficiency. After sealing the ‘deal’, she continued to assist us by connecting us to a fabulous property manager and his team. She ensured that all our needs would be addressed prior and after we began working with this team, and even today, if we have any questions about the property, or about the real estate market, in general, I know, without question, she wouldn’t hesitate to go to any length to assist us.
We cannot recommend Chantal Vignola highly enough. She’s the professional to which we all dream of being connected when it comes to finding a dream property. Thank you hugely, Chantal!
- Suzanne St. John Smith
We have owned our house in Vancouver since 1986 but have lived overseas in many countries since 1988 and unfortunately could not visit since 2009; hence decided to sell and were recommended to Chantal. Suffice to say we were very pleased with her excellent skill sets and house was sold in 4 days despite Covid 19 intervening. Chantal & her colleague Tyler MacDonald went over and above our expectations across the seas. Chantal & Tyler are a shining & excellent example of their profession. We can only give them the highest recommendation possible.
- Betty & Andrew Jordan
Chantal is an amazing realtor from start to finish. She was very professional and has an enormous amount of understanding and knowledge of the market. We loved the tour days with Chantal. She makes it a fun adventure to look at the properties you and her have selected.
She provides great advice and guidance and is extremely supportive with any decisions you make. She does not pressure you into closing and makes sure that you are only placing an offer on the perfect/right place. With Chantal, we were able to close on a beautiful unit within the price range we wanted.
Chantal provides detail information and checklists which are extremely helpful, especially in busy times. If any challenge arises, Chantal takes care of it with no stress at all.
We couldn’t have done it without Chantal’s help and support. Best Realtor and would recommend for anyone!"
- Shannon Sprangers & Reh Nazerali
“I have worked with Chantal over the past few years to buy and sell a dozen properties. She is strategic, providing comparables with key financial data, and makes the whole closing process easy. We continue to evaluate the market together.”
- Stan Fuller
“I highly recommend Chantal Vignola's services! Not only is she knowledgeable, professional and hard working, but also reliable, understanding and friendly. I've worked with Chantal to sell and buy, and both times she was exceptionally detail oriented and on top of every task. I appreciated all her help and support during those two stressful times. She made the buying and selling process easy to understand and manage. Unlike some of the other realtors I've met, Chantal never pressured me into making any particular decision. Instead, she helped me weigh all my options so the choice was mine in the end. I can't praise her enough. If you want someone who is kind, professional and reliable, then I'd go with Chantal.”
-Ehlam, North Vancouver
Of all the Realtors I've worked with, Chantal was by far the most proactive, responsive, and hard working. She was the listing agent for my condo and it sold above asking price two days after I had it listed. She is a pleasure to work with and I will be using her for all of my future real estate transactions.
- Keith Threadkell
“Our experience with Chantal has been fantastic. We could have not chosen a better real state agent to take care of us. She helped us to sell our apartment within a week and almost at asking price. We loved the way she presented the marketing material and action after listing was almost immediately. We could not believe how fast it happened. Chantal is a dedicated hard worker, she accommodated her schedule to our needs. Having two small children and no family around to help, she was able to work with us at late night and always with a very positive attitude. She projects professionalism and simply energizes the process in such a way that mitigates the stress that selling and buying can represent. She also helped us to buy our current home. We experienced problems after possession date and she gave us the full “post sale service”, even when she did not have to. She is a very well prepared, knowledgeable professional, with answers for everything. We trusted her 100%.”
- Silvia Velarde
"I cannot say enough about the wonderful job Chantal did for me in finding me a new home. She is a star, and she exceeded all of my expectations. I first met Chantal at an open house when I had only first started looking for a new home and I hadn’t yet chosen a realtor to work with. Within a few weeks of meeting Chantal, she found me a dream one of kind condo that hit every possible wish I had. 2 years after purchasing my new home in a pre-sale, Chantal did an amazing job in selling my current home immediately with multiple offers above the asking price. She is professional, organized, accurate, and meticulous. She helped make a big life decision less stressful. I couldn’t ask for anything more and I am so thrilled to have had her help. I wouldn't hesitate to recommend her."
- Ryan Rhodes
"Chantal is a cheerful, energetic, personable agent and is a joy to work with. During a recent home sale, she made sure to listen to all of my concerns and offered advice and insight that got results in a matter of days. Her tireless efforts made the entire process a total breeze, and she made sure that I understood each step along the way. Chantal is definitely the best agent I've had the pleasure of working with, and I would absolutely recommend her to anyone without hesitation."
- Roberto Fung
"Chantel acted as our agent in a purchase and a sale. Both of our experiences have been excellent as chantel knows the market and is a confident and respected broker. We would not hesitate to recommend her to our friends."
- Gary & Anne McPhail
"I have been working with Chantal for 2.5 years searching for my dream loft. She put in countless hours researching neighbourhoods, taking me to open houses and viewings, and staying in the loop with other agents in efforts to find me my next home. She's fantastic to work with -- detailed, professional, and was always around when I needed her. Chantal not only found me my new loft, but also sold my former condo. Listed and sold in 16 days. Amazing. She's a fierce negotiator that knows her stuff, and I'm so happy to have had her as my agent. She made both the buying and selling process seamless, even when there were hiccups along the day. I couldn't be happier in my new home. Thank you SO much!"
- Nasreen Rana
To all interested buyers and sellers:
If you are looking for a real estate professional that works incredibly hard and knows the quick-paced Vancouver market inside out, I recommend Chantal Vignola. Five stars all the way!
When I started looking for a new home in Vancouver last November I found a property that interested me so I called the listing agent and left a message. That agent was Chantal. She called me back immediately...from Los Angeles...from her wedding gown fitting! I was impressed!
She told me there was an offer on that property, and if she could she follow up in an hour or so. Of course I told her to enjoy her special time and get back to me when she got back. She had no sooner landed back in Vancouver a day later, than she called to make an appointment for that afternoon. I remember thinking at the time that this is the kind of agent I would love to work with.
We met and she immediately went to work. My request wasn’t simple but we worked out the parameters and she arranged a grand tour. She quickly assessed my reactions and made mental notes so that the next tour was more specific. Never impatient, always positive, every couple of days she would send me an interesting listing. Working around our busy schedules, she made viewings possible.
When it came down to writing and negotiating an offer, Chantal represented me well. I had complete trust in her. She negotiated fairly and from a position of knowledge. She really does her homework. She reviewed all documents in depth, and followed through on each detail. The deal was seamless.
I am incredibly happy with my new home; it is just what we started out looking for that day over coffee. In the meantime, I had the good fortune to get to know a realtor who conducts herself with integrity, professionalism, and a wonderful sense of humor. Chantal represents a broad range of properties and clients, and although my budget was modest in comparison to some of her listings, I was always felt that my quest was important to her.
With the utmost sincerity,
- Kathy Taylor
"Chantal, thanks for your excellent service, including listening to our needs and then customizing the showings accordingly. Jenn loves her new home and location."
-Birinder Singh, Yaletown Condo Owner
"Chantal is outgoing, friendly and businesslike. She makes an awesome realtor. I have referred many of clients to her, and look forward to working with her again."
Year first hired: 2010 (hired more than once)
Top Qualities: Great Results, Personable, High Integrity
-Jane Dennison, Property Manager, Home Owner West Vancouver
"Chantal Vignola and I have know each other for many years. It is a pleasure having her working for us at CENTURY 21 In Town Realty. She is first class and knows her product and area!"
-Michael LaPriarie, Century 21 In Town Realty Owner
"A lot of real estate agents talk about personal service...Chantal delivers with interest and enthusiasm"
-Brian Kozak, Yaletown Condo Owner
"As a second time home buyer, my last purchase required that I sell my first condo. Given that I was still not fully comfortable with the buying process, and had no experience with the selling process, it was an extremely stressful decision. Luckily, I chose Chantal to help me with the entire process, and I was not disappointed. Chantal helped get my condo sold within a couple of days, and ensured that I found a new one within our timeframe, all the while ensuring that the entire experience was smooth and stress free. She has exceeded my expectations in every way, and I would recommend no other realtor if you're looking to buy or sell property. Thanks Chantal."
-Jag Dost, Yaletown Condo Owner
I can't wait to move into my new place, and I wouldn't have had this opportunity had it not been for Chantal's direction. There are a lot of places on the market, and many of them have the right specs, but very few have the feel that makes you know that is your home; Chantal takes the time to know what that feel is and she has the energy to drag you to place after place when you feel like giving up. Writing this was very easy, and i think I have made it clear, so is working with Chantal."
-Malcolm Ert, Yaletown Condo Owner
"Thank you so much for helping us find the 2-bedroom condo at District Crossing, North Vancouver. You did a great job! We want to let you know that we are very happy with your service and also your help to cancel a contract to purchase a condo in Coquitlam -- that was not right for us. Your knowledge of the "sales and rental" markets was first class! The condo was leased out by Dennison Property Management within one week of our purchase.
Chantal is a very energetic, polite, professional and a trusted young lady, we would like to wish you the best of luck with all your endeavours in a profession that your enjoy.
Thank you again, Chantal for making our trip to Vancouver, fun and very fruitful. We look forward to working with you again in the near future. Keep in touch.'
-Wai & James Yong, Ottawa
"Chantal has the winning combination of personality, intelligence and Real Estate savvy. She was a consummate professional and a true pleasure to work with on both the selling and the buying of our properties."
-Maxine and Hart Flatt, Vancouver Home Owners
"Chantal Vignola is a breath of fresh air! As first time home buyers, Chantal helped us through the entire process, confidently answering all our questions and explaining all the little details. I would highly recommend Chantal and look forward to using her again!"
-Kathryn Carrington & Zeke Helliwell